Coaches

Wraparound Certification is one component of the Vroon VDB Wraparound Coaching and Certification system (WCC), a multi-method approach to training, coaching, and assessing the quality of wraparound process planning and implementation for children and youth with complex needs and their families. The WCC includes separate certification processes for wraparound facilitators, family and youth support partners, wraparound coaches for wraparound facilitators, wraparound coaches for family support partners, wraparound supervisors, wraparound trainers and wraparound process mentors.  The Certification system is a performance based monitoring process that evaluates the wraparound staff’s ability to provide and document high fidelity wraparound.  The WCC is a performance-based system in which each wraparound staff function is defined in a series of action steps.  The action steps are the foundation for communicating job expectations for initial training and ongoing coaching for each staff function.  The action steps have been organized into certification tools that are used to monitor performance.  These tools are used during initial training and coaching to communicate expectations, provide ongoing feedback and establish a threshold for being certified as a wraparound staff practitioner.  Once the wraparound staff has demonstrated competency through these certification reviews, ongoing fidelity is monitored with the Vroon VDB wraparound fidelity tools.

Wraparound Facilitator Coach Certification is designed to prepare local supervisors and advanced facilitators to coach and certify local wraparound facilitators.  These coaches are prepared to use the basic training materials and Tier One workbooks to provide hands on teaching to individual or small groups of wraparound facilitators and certify them as novice facilitators ready to work with youth and families under consistent but less close supervision.  They then use the basic modes of coaching to support these staff as they gain more experience and can certify them as advanced wraparound facilitators and register in the national VVDB database.  To become certified the coach completes the basic Tier One training, the Tier Two certification demonstrating that they have provided high quality/fidelity wraparound, the three day coach training, demonstrate the basic coaching action steps and have demonstrated inter-rater agreement in scoring wraparound facilitator workbooks, observations and document reviews.

Family Support Partner Coach Certification is designed to prepare local supervisors and advanced family support partners to coach and certify local family support partners.  These coaches are prepared to use the basic training materials and Tier One workbooks to provide hands on teaching to individual or small groups of family support partners and certify them as novice family support partners ready to work with youth and families under close supervision.  They then use the basic modes of coaching to support these staff as they gain more experience and can certify them as advanced family support partners and register in the national VVDB database.

Dual Coaching Certification is also available. In some programs, wraparound facilitators and family/youth support partners have different coaches, but this is often not financially feasible. To meet this need, there is a modified system to obtain dual certification to be able to coach all core wraparound jobs.  In addition, to the basic requirements the dually certified coach must demonstrate experience in doing both jobs and scoring the certification materials for both jobs.

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