
Rethinking Engagement in Human Services: From Compliance to Co-Ownership
Engagement is one of the most talked-about problems in human services, and one of the least examined. Low engagement shows up everywhere: missed appointments, minimal...
Kim was 18 the day she aged out of foster care. She packed her belongings (two trash bags’ worth) into the back of a friend’s car and signed the paperwork that made her, officially, no one’s responsibility. After more than a dozen placements, dozens of caseworkers, and countless “plans” that never stuck, she was free.
Free, but also utterly alone.
Within a few months, Kim had dropped out of community college, cycled through two jobs, and started couch-surfing. Without stable housing, without a permanent connection to an adult who could guide her, she slid into addiction and street homelessness. When the system finally came looking for her again, it was in a detox center, not a classroom or workplace.
Kim’s story is heartbreaking, but it is far from unique.
Every year in the United States, about 20,000 young people age out of foster care without permanent family connections. The numbers paint a devastating picture of what happens when youth are left to navigate adulthood alone:
This is not a story of individual failure. It is a story of systems failing to keep youth engaged, supported, and prepared for independence.
For many transition-aged youth like Kim, disengagement isn’t a choice so much as a survival response.
The result? Even when supports exist, young people often walk away before they can benefit.
There are proven approaches that make engagement stick:
These approaches resonate because they honor the voice, autonomy, and lived experience of youth.
When you think of service models that are strengths-based, peer-supported, and youth-involved, Wraparound comes to mind. When you think of approaches that guide instead of direct, and help young people set their own goals, Motivational Interviewing rises to the top.
It’s no wonder so many agencies have tried combining the two. What’s surprising, and frustrating, is how often those attempts fall short. We hear it all the time: stacking Wraparound and MI side by side doesn’t produce lasting engagement or the hoped for results.
MiiWrap is different. It’s the product of years of research, field testing, and careful refinement. Not a mash-up, but a true synthesis: the engagement, motivation, and self-efficacy-building power of Motivational Interviewing woven seamlessly into the proven structure of Wraparound.
The result? A single, unified process that sustains engagement and drives outcomes far beyond what either model, or both together, could achieve on their own. For transition-aged youth, this is a game-changer:
Where traditional approaches lose youth like Kim, MiiWrap keeps them engaged because it doesn’t just offer services. It offers partnership, belonging, and a real path forward.
If we want different outcomes for the 20,000 young people who age out of foster care each year, we need more than extended services. We need a new way of doing engagement. With MiiWrap, that means:
MiiWrap doesn’t just close cases. It changes trajectories.
Kim’s story could have been different. With the right supports, someone to listen without judgment, someone to walk beside her instead of directing her, she could have stayed in school, built stability, and found her footing before crisis took over.
That is the promise of MiiWrap.
Every young person aging out of foster care deserves more than survival. They deserve engagement, connection, and the tools to build their own independent future. And with MiiWrap, we can finally deliver it.
Wondering if MiiWrap might be right for your agency? Learn more here.

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