Training Coaches in MiiWrap
Our new method of MiiWrap training is being used with great success within agencies across North America. We are seeing that the use of online training will increase the number of staff who receive training, decrease barriers associated with in-person training like coordinating schedules and arranging travel, and decrease burden on coaches by streamlining learning.
Each staff member who takes the MiiWrap Foundations course is guided through by a Certified MiiWrap coach. We began by teaching coaches who once certified, began training staff in the Foundations of MiiWrap course. Our first cohort of coaches started in November of 2020 and 23 coaches have now completed all or most of the course. The MiiWrap Process Mentors, Jim Rast and Sharon Weber, have facilitated this process.
Details on the Foundations of MiiWrap course
The course is a hybrid approach, with online, book, and remote coach debriefing components. The online component overviews MiiWrap skills, provides opportunity for practice, and includes shadowing videos of staff doing MiiWrap to support visual learners. This is supplemented by the MiiWrap Foundations textbook. All of this is reinforced by weekly virtual coaching to review material and provide feedback on techniques used during practice. Read more about the design of the course from our blog.
The Foundations of MiiWrap course is the first step in the coach MiiWrap journey. After this course, you enroll in the MiiWrap Coaching Workshop, to solidify skills in teaching MiiWrap to staff. You are then prepared to use the MiiWrap Foundations course to teach staff, coaching them through the process in the same way you experienced.
The Coach Training Curriculum
The Coach Training Curriculum is made up of 10 sessions, which can be completed live or virtually. The sessions are:
Session One: Introduction to Coaching and Engaging and Motivating Staff
- Defines the role and functions of coaching in the MiiWrap process and provides the rationales and research about coaching; it describes the theory of change and roles of the coach in creating an environment of ever-increasing quality of and outcomes for MiiWrap.
- This session focuses on strategies for engaging and motivating staff through strengths-based coaching.
Session Two: Introduction to eLearning and the Coach Marketplace
- This session introduces coaches to all the components of the eLearning, including supplemental materials.
- Coaches leave this session armed with the information they need to customize and implement their eLearning program back home. We also introduce the Coach Marketplace.
Session Three: Coaching through Observational Learning
- Introduces the coaches to the strategies of using observational learning (shadowing and behavioral rehearsal) to see and demonstrate the skills of MiiWrap before working with families and a remedial and continuous quality improvement strategy.
- This will talk about the research and rationale of how this works, how to set-up and implement various forms of observational learning and matching to the specific needs of individual staff
Session Four: Using Observational Learning through the eLearning curriculum.
- This focuses on the use of the Shadowing and Behavioral Rehearsal sections of the curriculum.
- The parallel coaching focus is shaping, the use of “Do For, Do with and Cheer On” and role modeling and practice with families.
Session Five: Using to LMS
- Provides an overview to the online learning management system (LMS) and walks student coaches through the process of using it. The LMS is one of the strengths and benefits of using the eLearning system to train MiiWrap.
- The parallel coaching focus are Implementation monitoring and managing the recording aspects of MiiWrap in such a way to support engagement and behavioral exploration.
Session Six: Debriefing the eLearning
- This session teaches coaches how to most effectively use the information they gathered from each learner in the LMS with our Module Debriefing Guides to create world class debriefing sessions every time.
Session Seven: Ongoing Coaching Process
- Coaching is an ongoing process in which we are watching the staff provide MiiWrap, reviewing their documentation and meeting with them on a regular basis to reviews their work.
- This session reviews live coaching (watching them do MiiWrap), documentation review, consultative coaching and regularly scheduled individual coaching.
Session Eight: Professional Development and Certification
- Addresses the coach’s role in ongoing staff development and certifying staff as MiiWrap practitioners. Ongoing staff development creates a culture of continuous quality improvement and provides a professional credential for staff.
- The parallel coaching focus is developing focus during SNCD and again in implementation and responding to sustain talk and ambivalence with behavior change skills.
Session Nine: Group Coaching
- Group coaching is a coach facilitated group process that serves as a forum for discussion and learning. It is a meeting of peers facilitated by a coach/supervisor. The coach/supervisor has a similar role to that of a wraparound facilitator with a youth and family team.
- In early sessions, the coach does more “Do For” which quickly shifts to “Do With.” In time, the group moves more to a “Cheer On” phase in which the coach maintains responsibility for the group coaching process but does less and less as the group begins to manage group coaching process.
Session Ten: MiiWrap Learning Communities
- Creating a MiiWrap Learning Organization focuses on the inter-relatedness component of the coaching theory of change. Creating a team-supported environment within the staff providing MiiWrap will create a culture of learning.
- This session addresses multiple strategies to create and strengthen this culture and support. The parallel coaching focus is engaging and motivating team members, monitoring, and improving team support and cohesion within MiiWrap and strengthening natural support systems.
Dr. Jim Rast, Ph.D. President Vroon VVDB
Dr. Rast has more than 35 years of experience in various settings in human service and healthcare organizations. He has been working with children and families in community-based settings for over 30 years, developing individualized services and systems to support these services. Jim has extensive skills in evaluation, continuous quality improvement, as well as developing and implementing community-based collaborative human services. Jim has developed and trained teams to implement High Fidelity Wraparound in several states and has integrated Motivational Interviewing and High-Fidelity Wraparound together to offer the more enhanced and effective service of MiiWrap.
Brittany Rastsmith, M.A. Executive Vice President of Learning VVDB
Brittany had been designing and implementing training programs for almost a decade and a half, including completely redesigning the orientation and training programs for many child and family-based organizations. She is experienced in bringing the importance and utility of cultural competency, trauma informed care, organizational values, and strengths-based care to new and continuing direct care staff members and volunteers. Brittany has designed wraparound and MiiWrap training and coaching programs for organizations across the country. She has worked directly with child welfare, school-based programs, universities, volunteer programs, residential programs, workforce development programs, and community-based programs. For the last decade, she has focused on creating wildly effective eLearning and hybrid programs to bring trainings to people who would otherwise miss out. Currently, she is focused on making entry level MiiWrap training materials that are accessible to everyone and expanding our online presence.
David Duresky M.A. Motivational Interviewing & MiiWrap Expert &Trainer
David has worked in the field of Social Services, Mental Health and Substance Abuse since 1984 and attained his Master’s Degree in 1989. During that time, he has worked in and directed programs for adults and adolescents, providing services along the full continuum of care. His experience includes supervision of inpatient treatment, detoxification, long and short-term residential programs, outpatient and aftercare programs. David has had the opportunity to be involved in clinical research in the addictions field and was the project director on the Marijuana Treatment Project under the direction of the Substance Abuse and Mental Health Services Administration. He has also authored and co-authored on topics related to addictions and Motivational Interviewing. David has provided Wraparound services, training and coaching since 2003. He gave invaluable input to the MiiWrap textbook with Jim.
David has provided over 500 trainings and presentations at local, state and national conferences. In addition, David has provided direct skill set coaching to over 1,000 staff members related to improving proficiency of Motivational Interviewing and Wraparound.