I’ve heard it hundreds of times. Most agency leaders have said it. Most supervisors have…
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They were energetic, immersive, and meticulously designed: participants laughed, learned, and left with binders full…
Across human services, we keep seeing the same frustrating pattern: families and individuals engage briefly,…
Not long ago, I spoke with an agency that wanted to improve outcomes for their…
Most agencies genuinely want to grow. They invest in…
You’ve probably been here before: You bring in a new training that sounds exactly like…
If you’ve ever worked in human services, you know the weight of trying to help…
If you’ve ever worked with people who have complex challenges, whether as a case manager,…
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In too many organizations, learning is treated like a checkbox. Something you do at the…
Most training is treated like an event: a two-day workshop, a webinar, or a staff…
